KRISHNENDU KUNDU
1 day ago1 min read


KRISHNENDU KUNDU
1 day ago1 min read


KRISHNENDU KUNDU
1 day ago1 min read


KRISHNENDU KUNDU
1 day ago1 min read
KRISHNENDU KUNDU
1 day ago1 min read


19 Mar 2026
07:45:42 PM
SERVES FOR NATION


News Desk, News Nation 360 : Customer experience (CX) solutions provider Fusion CX has purchased Sequential Technology International LLC (STI), which offers CX services to the utilities and telecom sectors. The acquisition strengthens Fusion CX's position in the market, broadens its global reach, and increases its capacity to provide cutting-edge CX solutions. Fusion CX is spending about $12 million to buy and integrate the company. Fusion CX is prepared to provide scalable and creative solutions by fusing its vision and tech stack with STI's experience working with clients in the telecom, utility, and healthcare sectors. This collaboration will accelerate growth, provide transformative solutions, and build on STI's incredible legacy. Pankaj Dhanuka, Co-Founder, Managing Director, and CEO of Fusion CX stated that the STI crew is a welcome addition to the Fusion CX family. Thanks to this acquisition, they can increase their services and provide value to customers all across the world. STI, which has its headquarters in Bethlehem, Pennsylvania, is well-known for providing dependable and scalable customer service. The integration increases Fusion CX's visibility in strategic international areas, such as San Salvador, Bangalore, Gurugram, Manila, and Bethlehem.
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