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Canara Bank Partnered with Reserve Bank Innovation Hub Leveraging Technology

News Desk, News Nation 360 : Canara Bank, in collaboration with Reserve Bank Innovation Hub (RBIH), is pleased to announce the launch of “Digitalised Submission of Form 15G/15H” as one of the customer-friendly services adding to their pursuit of “Customer Delight”. At the start of every financial year, especially in the first few weeks of April, several citizens - especially senior citizens - make their 15G & 15H submissions to their banks. Presently, our Bank is accepting submission of these forms through Online Banking/ Mobile banking which requires knowledge and access to Mobile/ Internet Banking. RBIH (Reserve Bank Innovation Hub) identified the problem, consulted several Banks for potential solutions and then, conceptualised and created a blueprint to address the above issue. Many Senior citizens are not conversant with Internet / Mobile banking applications. They stand in long queues all day to make submissions of these Tax waiver forms in the bank branches.  At the start of every financial year, especially in the first few weeks of April, several citizens - especially senior citizens - make their 15G & 15H submissions to their banks. Presently, our Bank is accepting submission of these forms through Online Banking/ Mobile banking which requires knowledge and access to Mobile/ Internet Banking.

Courtesy : Anustup Kundu

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